WHAT WE DO

BASIC NEEDS

Public Transportation

Schedule a Ride

The Bus Stops Here

If You Live in an Area Not Serviced by MetroBus We Can Help

Tri-CAP offers on-demand, curb-to-curb public transportation in five counties for all ages and income levels for a minimal cost. Plus, all buses are handicap accessible.

Get Started Now

The easiest way to get started is to call us! Tell us where you’re starting from and where you want to go. Then we’ll help you make a ride reservation and pick you up at your location.

Be ready 15 minutes before the scheduled pick up, and we reserve a window of 15 minutes before and after the scheduled ride. Schedule availability can change daily and is always dependent on how quickly time slots are filled by passengers in a given area.

Call for more info 888-765-5597 or 320-251-1612, option 1.

Have a child that needs a ride? Fill out our Student Transportation Request Form.

Bus driver smiling and waving with blue dots

Reservations

Bus reservations can be made up to two weeks in advance. Bus schedules and service hours vary by service area. Schedules are subject to change without notice. View our Riders Guide PDF (ENG) for detailed information or click below to watch our how-to video.

Locations

Benton, Mille Lacs, Morrison, Sherburne, and Stearns counties along with the cities of Albany, Sauk Centre, Melrose, St Joseph, Cold Spring, Paynesville, Little Falls, Big Lake, Elk River, Milaca, Foreston, and Princeton.
Morrison County, Benton County, Sherburne county, Mille lacs county, Stearns county map

NOTE: All schedules are subject to change. Call ahead for updated information and reservations.

Service Areas by County

Click each area to see the service map.

How Much Does it Cost and How Do I Pay?

As you get on the bus, put your fare in the fare box next to the driver. Fare boxes accept tokens, cash or checks. Riders are expected to have exact fare as Tri-CAP drivers cannot make change or give credit for overpayment.

You can also purchase Tokens through the Transit APP on your phone and showing the driver. Click on  the link below or scan the QR code to be taken to the APP Website.

What are the Rules on the Bus?

If you’re traveling with children, make sure they stay seated for the whole trip. Fold strollers and keep them out of the way. Don’t smoke (including e-cigarettes), eat or listen to electronics without headphones.

Finally, the aisle-facing seats in front are for seniors or riders with special needs. If the bus is full, please give your seat to a senior or a person with disabilities.

What Can I Bring on the Bus?

These items are allowed on the bus:

  • Strollers
  • Wheelchairs/walkers
  • Suitcases
  • Animals in a carrier unless service animal

These items are not allowed:

  • Beverages in uncovered containers
  • No flammable liquids or vehicle batteries
  • Fireworks
  • No possession of dangerous substances or firearms. (Exception: A person who has a concealed carry permit issued under MN Statutes 624.714 may possess a concealed firearm.)

Safety on and Around the Bus

Be alert around buses so everyone can arrive safely. Here are some safety tips:
  • Never, ever run after or alongside a moving bus once it has left its stop. Play it safe and wait for the next one.
  • If you bike-n-ride, always approach the bike rack from the curb. Get more safe bicycling tips.
  • Never assume a bus driver sees you. Lampposts, newsstands and double-parked vehicles can obscure the driver’s view.
  • Also, it’s good to make yourself visible to an approaching bus, especially during dark mornings or evenings.
  • Signal your presence by wearing reflective clothing or carrying a small blinker light or flashlight.
  • Don’t cross the street in front of a bus unless it is stopped at a traffic light.
  • Use caution and look both ways when walking past
    the front of the bus to cross a lane of traffic.
  • Don’t cross the street between parked cars.
  • When you walk between parked cars into traffic,
    you might not be visible to drivers.
  • Wait for your bus on the sidewalk away from the curb
    and make sure it stops before approaching it.
  • Don’t let children play near buses; pushing and shoving can cause accidents. Please hold your child’s hand when a bus approaches.

DOWNLOADABLE ADA FILES AND FORMS​

2025 Holiday Closures

(No Bus service or office staff available)
New Year’s Day
Wednesday, January 1st
Martin Luther King Day
Monday, January 20th
Transportation In-Service Day
Monday, February 17th
(Transportation Only)
Memorial Day
Monday, May 26th
All Staff Day
Wednesday, June 18th
Juneteenth
Thursday, June 19th
Independence Day
Friday, July 4th
Day after Independence Day
Saturday, July 5th
(Transportation only)
Labor Day
Monday, September 1st
Thanksgiving
Thursday, November 27th
Day after Thanksgiving
Friday, November 28th
Thanksgiving Weekend Day
Saturday, November 29th
(Transportation Only)
Christmas Eve Day (Observed)
Wednesday, December 24th
Christmas Day
Thursday, December 25th